Buffalo Niagara International Airport (BUF)
Facilities and Services
(Buffalo, New York - NY, USA)
Buffalo Niagara International Airport (BUF) is the gateway to western New York State and southern Ontario, serving over five million people per year including residents, holidaymakers and business people. There is one terminal and two departures concourses at the airport, which come with commendable passenger facilities.
Cash machines are located throughout the terminal, while postal services and banking facilities including a money changer can be found at the Business Center. Shops and restaurants are also in good supply and there is a lost property service onsite.
Airport Information Desks
Tel: +1 716 630 6000
There is an information center located next to Baggage Reclaim on the lower level of the terminal, which can provide passengers with maps and information on the city of Buffalo and Niagara Falls. You will also find a courtesy paging telephone here, while Volunteer Hospitality Ambassadors are onsite during busy holiday periods in all areas. Some useful numbers include:
Airport Main Switchboard - +1 716 630 6000
Customer Services - +1 716 630 6067
Parking and Information - +1 716 634 0315
Lost Property - +1 716 630 6000
Shops, Duty-Free and Retail Outlets
Buffalo Niagara International Airport has a good supply of shops, with gift shops and newsagents mainly located in the main Departures atrium, just before security. Monarch Newsstand and Gift Shop offers many specialty items and provides a gift wrapping service.
Bars, Cafés and Restaurants
There are plenty of snack bars, fast-food outlets, restaurants and bars located on the upper level of the terminal as well as food vending machines on the lower level. Eateries include Jake's Bistro and News, Landmark Bar and Carvery, Freshens, Matties Texas Red Hots, Niagara Grill / TJ Cinnamons and Uno's Pizza.
Currency Exchange, Communications and Banking Facilities
Most of the airport's cash machines are located on the upper level of the terminal and there are also some ATMs in the Baggage Reclaim area on the lower level. A post office and a bureau de change booth are situated within the Business Center compound, while public telephones with data ports are located throughout.
Business and Conference Facilities
The Business Center has comprehensive services including fax, photocopying, computer and Internet access as well as a conference room, travel information and airport flight insurance. US Airways also has an executive lounge and there is Wi-Fi Internet access throughout the airport.
Disabled passengers will be safe in the knowledge that Buffalo Niagara International Airport has excellent disabled facilities including elevators and ramps where necessary, disabled toilets, Braille signs, TDD telephones and assistance with luggage. Passengers requiring assistance in getting to the terminal from the car park should telephone their respective airline beforehand.
Buffalo Niagara International Airport (BUF) comes with several other distractions and services for those who flights are delayed or have children. Other facilities include children's play areas, a shoeshine service, a military lounge on the second floor, executive lounges and an art gallery.